Last updated: 12th December 2020
If you have any questions about this privacy notice, including if you wish to exercise any of your rights, please contact firstname.lastname@example.org or write to Aurora Counselling Services. Alva, Clackmannanshire. FK12
This privacy notice sets out how Aurora Counselling Services (“we”, “our” and “us”) uses and protects personal information that you give Aurora Counselling when you visit or use Aurora Counselling Services website and other services that refer or link to this privacy notice. This privacy notice may be supplemented by additional privacy statements, terms or notices provided to you.
Any personal data provided by you to us through any means (verbal, written, in electronic form, or by your use of our website) will be held and processed in accordance with the data protection principles set out in the Data Protection Act 1998 and the General Data Protection Regulation for the purposes for which you have given consent, to provide the services you have requested from us.
We are committed to preserving your privacy.
We may collect your personal data in the following ways:
We may collect the following information:
We will not share any information about you with any other organisation or person, except in the following situations:
When you visit auroracounsellingservices.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out such things as the number of visitors to the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
As we want your experience of the Aurora Counselling Services website and newsletters to be as informative and useful as possible, we provide a number of links to websites operated by third parties.
Please be aware that we do not have any control over third party websites and that such third-party websites may send their own cookies to users, or otherwise collect data or solicit personal information.
If you withdraw your consent for us to hold and process your data while you are receiving counselling, your counselling would have to end.
If you wish to exercise any of these, please email email@example.com and we will explain at that time if they are applicable or not. We will inform you in writing following receipt of your written request and if necessary, seek additional information from you about your request, including proof of identity.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
We may amend this Privacy Notice from time to time to take account of changes to our processing and regulatory changes. We encourage you to review it from time to time.
Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.
If you have any queries or concerns about our processing of your personal data, please contact firstname.lastname@example.org